CLAUTOOLS INVOICE - TERMS AND CANCELLATION POLICY
Version: 17 September 2026 (2026-09-17)

1. Who provides the service
Valerica-Claudiu Dau, trading as ClauTools.
12 Aberdare Road, Northampton, NN5 7DA, United Kingdom.
Email: claudiu0092@gmail.com. In-app support: https://clautools.com/support.html

2. Your Invoice subscription
Invoice lets you create, preview and download invoices. Paid access removes the preview watermark from PDF downloads. It covers Invoice only; any other ClauTools product has a separate subscription.
Subscriptions are offered to customers with a UK billing address. You need an email account, an internet connection and a current browser with JavaScript enabled. The current tool supports GBP invoices, up to eight line items, and Classic, Modern and Minimal layouts. Long invoices use a longer PDF page rather than separate A4 pages.
Invoice drafts are kept in your current browser tab, not a permanent invoice archive. Save your downloaded PDFs. Check your invoice details, calculations and any tax information before sending an invoice. ClauTools does not send your invoices to your customers or collect their payments.

3. Price and renewal
Choose GBP 2.99 per month or GBP 20 per year, paid in advance. These are the total subscription prices. ClauTools is not VAT registered and does not add VAT to this subscription.
Your first payment is due when you subscribe. Your chosen plan renews automatically at the same interval until you cancel. The initial commitment is one month or one year, according to your choice. Each renewal starts a further period of the same length. Your renewal date is shown in Manage subscription.
Payments are processed by Stripe using the payment methods offered at checkout. Paid access starts after successful payment and confirmation. By selecting immediate access, you ask us to start the service straight away; the 14-day refund offer below still applies.
If you change plans, Stripe shows the charge or credit before you confirm. A plan change does not restart the first-subscription refund window. We do not add other paid tools to your subscription automatically.

4. Cancelling future renewals
Use Manage subscription to cancel renewal before your next renewal date. You can also contact us by email or in-app support. After ordinary renewal cancellation, access continues until the end of the period you have already paid for. Cancellation does not by itself request a refund.

5. First-subscription 14-day refund
For your first paid Invoice subscription, monthly or annual, you may request a full refund within 14 days after the day the subscription starts, without giving a reason. You can use the service during that time. This offer does not restart on renewals, plan changes or repeat sign-ups.
Send an unambiguous cancellation and refund request to claudiu0092@gmail.com or through in-app support. Include the email used for your account and, if available, your payment reference. Sending the request before the deadline is sufficient. The optional form below can also be sent by post to our address above.
We will refund eligible payments without undue delay and within 14 days of receiving your request, using the original payment method unless agreed otherwise, without a refund fee. Bank processing time may affect when the credit appears. The refunded subscription is cancelled immediately when the refund is processed and paid access ends. PDFs already saved on your device remain yours to use.
After this offer expires, ordinary cancellation stops future renewal and does not normally refund the current paid period. This does not limit any statutory cancellation, refund or other rights you have, including rights when the service is faulty or not as described.

Optional cancellation form:
To: Valerica-Claudiu Dau trading as ClauTools, 12 Aberdare Road, Northampton, NN5 7DA, United Kingdom; claudiu0092@gmail.com
I give notice that I cancel my contract for the ClauTools Invoice subscription and request a refund where applicable.
Subscription start date:
Account email:
Name:
Address:
Date:
Signature (only if sent on paper):

6. Using the service and resolving problems
Use your account lawfully, keep sign-in codes private, and enter only information you are entitled to use. Do not use the tool to create fraudulent invoices or attempt unauthorised access. We may restrict access where reasonably necessary to address misuse or protect users, without removing applicable refund rights.
We provide the service with reasonable care and skill. Maintenance and technical problems may interrupt availability. Contact us if you cannot use a feature you have paid for. Your legal remedies remain available; these terms do not exclude rights or liabilities that cannot lawfully be excluded.
Our Privacy notice explains how we handle account, payment, support and invoice data: https://clautools.com/privacy.html

7. Changes and contact
The terms supplied when you subscribe apply to that subscription. Material changes affecting future paid periods, including prices, will be notified before they take effect so that you can cancel future renewal. No change removes rights relating to a period already paid for.
For complaints, cancellation, refunds or account questions, contact claudiu0092@gmail.com or in-app support. Nothing in these terms prevents you from using the consumer protections or courts available where you live in the UK.