CLAUTOOLS DAILY LOG AND ALL ACCESS - TERMS AND CANCELLATION POLICY
Version: 30 September 2026 (2026-09-30-r4)

1. Who provides the service
Valerica-Claudiu Dau, trading as ClauTools.
Correspondence address: Unit 173090, PO Box 7169, Poole, BH15 9EL, United Kingdom.
Email: hello@clautools.com. Billing and refunds: billing@clautools.com. In-app support: https://clautools.com/support.html

2. Your subscription
Daily Log includes single and multi-route reports, editable templates, mileage and fuel totals, expenses, vehicle checks, clean PDF downloads and Excel exports.
All Access includes Daily Log and Invoice. All Access is not a lifetime purchase or a lifetime price guarantee.
Invoice allows invoice creation, previews and clean PDF downloads. The separate Invoice plan remains available under its own terms.
You need an email account, an internet connection and a current browser with JavaScript enabled. Paid exports require an online subscription check. Daily Log reports and templates are stored in your browser on your device, not in a cloud archive. Download backups and keep exported files. Clearing browser data can erase local reports. Check your figures and report details before using them.
Invoice drafts are kept in your current browser tab. Save your downloaded PDFs. ClauTools does not send your invoices to customers or collect their payments.

3. Price and renewal
Daily Log costs GBP 4.99 per month or GBP 39.99 per year. All Access (Invoice and Daily Log) costs GBP 6.99 per month or GBP 49.99 per year. These are the total subscription prices, paid in advance. The full annual price is charged at the start of each annual period, not in monthly instalments. Any change to an existing subscriber's price will be notified in advance, before it applies, allowing cancellation of future renewal. ClauTools is not VAT registered and does not add VAT to this subscription.
Your first payment is due when you subscribe. Your chosen plan renews automatically at the same interval until you cancel. The initial commitment is one month or one year, matching your choice. Each renewal starts a further period of the same length. Your renewal date is shown in Manage subscription.
Payments are processed by Stripe using the payment methods offered at checkout. Paid access starts after successful payment and confirmation. By selecting immediate access, you ask us to start the service straight away; the 14-day refund offer below still applies.
Existing subscriptions are not moved automatically. If an existing subscription overlaps a plan you want, contact billing@clautools.com to arrange a switch without duplicate charges. A plan change does not restart the first-subscription refund window.

4. Cancelling future renewals
Use Manage subscription to cancel renewal before your next renewal date. You can also contact us by email or in-app support. After ordinary renewal cancellation, access continues until the end of the period you have already paid for. Cancellation does not by itself request a refund.

5. First-subscription 14-day refund
For your first paid Daily Log or All Access subscription, you may request a full refund within 14 days after the day the subscription starts, without giving a reason. You can use the service during that time. This offer does not restart on renewals, plan changes or repeat sign-ups.
Send an unambiguous cancellation and refund request to billing@clautools.com or through in-app support. Include the email used for your account and, if available, your payment reference. Sending the request before the deadline is sufficient. The optional form below can also be sent by post to our address above.
We will refund eligible payments without undue delay and within 14 days of receiving your request, using the original payment method unless agreed otherwise, without a refund fee. Bank processing time may affect when the credit appears. The refunded subscription is cancelled immediately when the refund is processed and paid access ends. Files already saved on your device remain yours to use.
After this offer expires, ordinary cancellation stops future renewal and does not normally refund the current paid period. This does not limit any statutory cancellation, refund or other rights you have, including rights when the service is faulty or not as described.

Optional cancellation form:
To: Valerica-Claudiu Dau trading as ClauTools, Unit 173090, PO Box 7169, Poole, BH15 9EL, United Kingdom; billing@clautools.com
I give notice that I cancel my contract for the ClauTools Daily Log / All Access subscription and request a refund where applicable.
Subscription start date:
Account email:
Name:
Address:
Date:
Signature (only if sent on paper):

6. Using the service and resolving problems
Use your account lawfully, keep sign-in codes private, and enter only information you are entitled to use. Do not use the tool to create fraudulent invoices or attempt unauthorised access. We may restrict access where reasonably necessary to address misuse or protect users, without removing applicable refund rights.
We provide the service with reasonable care and skill. Maintenance and technical problems may interrupt availability. Contact us if you cannot use a feature you have paid for. Your legal remedies remain available; these terms do not exclude rights or liabilities that cannot lawfully be excluded.
Our Privacy notice explains how we handle account, payment, support and invoice data: https://clautools.com/privacy.html

7. Changes and contact
The terms supplied when you subscribe apply to that subscription. Material changes affecting future paid periods, including prices, will be notified before they take effect so that you can cancel future renewal. No change removes rights relating to a period already paid for.
For cancellation or refunds, contact billing@clautools.com. For complaints or account questions, contact support@clautools.com or in-app support. Nothing in these terms prevents you from using the consumer protections or courts available where you live in the UK.